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SKAGIAS SA INTERNAL GDPR & DPO POLICY MANUAL

This is our Privacy Policy in accordance with GDPR and relevant Greek laws. The protection of your data is valuable to us and we process your data carefully and with the highest possible protection. We are committed and take all appropriate measures to keep your personal data secure. We apply our Privacy Policy based on the GDPR Standards as well as the relevant Greek data protection laws.

The data processor and controller is: TH.C.SKAGIAS S.A. . For relevant information, you can contact us at: Kolokotroni 4-6, 14568, Kryoneri, Attica, or electronically at: gdpr@skag.gr.

This Privacy Policy describes the ways in which we process, collect, maintain, store and use a limited number of non-sensitive personal data (such as Email, name, address, date of birth, etc.) who visit our website, register at our events, in our campaigns, in our newsletter, on our social media accounts, using our services and products and communicating with us, Using our website and linked websites and linked social media , you consent to the processing, collection, storage and use of a limited amount of your non-sensitive and non-critical personal information as defined in this data protection policy for you to use our website, our services, our products , to be informed about our activities, etc. We process, store, maintain, use this limited amount of your non-sensitive and non-critical data to send you valuable information about our company, update you with our latest news, products and our services, our events. Also, to be able to use our services and products and to be informed about our activities and generally to maintain a communication with us and finally to be able to detect possible fraud or illegal actions and properly manage possible technical challenges etc. We keep data only for as long as necessary. You also acknowledge that our company may periodically modify, adapt or update this data protection policy.

1. Personal data

We attach great importance to the protection of your personal data, therefore we process, maintain, store, use only a limited amount of non-sensitive and non-critical personal data only within our company. If you use our website, connected social media, our newsletter, our services and products, contact us by email or electronically through the website, etc. you give us your data voluntarily and we use the data you gave us (such as Email, name, address, telephone, date of birth, etc.) exclusively for the purpose for which you gave it to us.
Most of our services do not require any form of registration, allowing you to visit our website. However, some services or sections of our website (e.g. newsletters, events, campaigns, purchasing products, etc.) require registration and the provision of a limited amount of personal data, which are necessary to proceed with their use. In these cases, if you choose not to provide us with any personal data that we have requested from you, it may not be possible for you to access certain parts of the website and for us to respond to your inquiry, etc. We may collect, process and use personal data to provide you with services, bill you for products and services you have requested or purchased and share interesting information about our company with you.

2. Communication with us via Email / Online Platform / Telephone

When you contact us, we may need to collect some personal data such as your name, address, telephone number, date of birth, etc. In our corporate online platforms, in our corporate Email, in our call centers, etc. it is not possible access by third parties. We use the Mailchip electronic platform as well as our website for our Email campaigns and sending our newsletter. We encourage you to read Mailchip’s Privacy Policy here. We store the above information to be able to respond to your requests, to identify trends and for communication purposes as well as to comply with any legal obligations and for our legitimate interests.

3. Non-disclosure of personal data

We do not sell or disclose your personal data to third parties outside of our company without your prior consent, except for the reasons stated in this Data Protection Policy as well as for contractual and statutory reasons. We reserve the right to share your absolutely necessary personal data with other cooperating companies, partners, etc., who accept to treat them in accordance with this Data Protection Policy and especially in cases where there is a contractual or legal obligation. Personal data may also be disclosed to third parties acting on our behalf for further processing in accordance with the purposes for which the data was originally collected. These third parties have entered into an agreement with us to use the personal data only for the agreed purpose for which the data was provided and not to sell or disclose your personal data further to third parties unless required by law or permitted by contract or based on this personal data protection policy.

4. Your Data Rights

You have the right to information pursuant to Article 15 of the GDPR, the right to rectification pursuant to Article 16 of the GDPR, the right to erasure pursuant to Article 17 of the GDPR, the right to restriction of processing pursuant to Article 18 of the GDPR, the right to object pursuant to of Article 21 of the GDPR and the right to data portability in accordance with Article 20 of the GDPR.

You can always opt-out and choose to be removed from our database or request that your data be forgotten for a period of time or request information about what personal data we hold and process about you or to ask us to inform you or correct your data. You can ask us to delete, forget, review, update, correct any of your personal data by sending us a simple Email, expressing your wish to Email: gdpr@skag.gr. If you ask us to delete, forget for a period of time, update, correct, give you access to your data, we will respect your wish and respond promptly. Please note that in certain cases we may need to retain your data if necessary to comply with legal requirements or to resolve disputes.

5. IP, Domain, Web Hosting Provider and Data Center Provider

Our company’s internet provider is the Cosmote company (Cosmote Data Protection Policy, https://www.cosmote.gr/fixed/en/corporate/cr/ypefthiniepixeirimatikothta/asfaleiakaiaporito). The provider of Domain and Webhost services is the company Forthnet SA (Forthnet Data Protection Policy, http://www.forthnet.gr/). The provider of our company’s Data Center is the company ATNET SA (ATNET Data Protection Policy, https://www.atnet.gr/Terms-Of-Use/en/). We encourage you to read the Data Protection Policy of the above companies.

6. Linked websites and social media

For the best user experience of our website, our website is linked to other websites (“Linked Sites”) and to social media. We are not responsible for the content of any linked websites or social media and this data protection policy does not apply to and does not cover the content of linked websites that we do not own or control, except for social media content and data; that we check and use. Linked websites and social media may collect personal data in addition to what we collect on our website. We do not recommend any of these linked websites or social media, the services or products, or the content described or offered through them. We encourage you to search for and read the data protection policy of each linked website and social media in order to understand how your data is processed, collected, stored, used and protected.

7. Use of Google Analytics

We use Google Analytics to improve the traffic of our website. “Google Analytics” is a service offered by Google Inc. providing detailed statistics about traffic sources and website traffic. Google Analytics uses a “cookies” policy to help analyze how users use our website. We are not responsible for the data protection policy of Google Analytics and Google Inc. We encourage you to read the data protection policy of Google Inc. here

8. Use of Google Maps

We use the Google Maps API to visually represent geographic information about our company. When you use Google Maps, your data about the visitor’s use of its function is collected, processed and used by Google. For more information about data processing by Google Maps, please see Google’s privacy policy. You can modify your privacy settings on Google Maps here

9. Use of Google AdWords

We may use the Google Conversion Tracking service. If you reached our website through an advertisement placed on Google, Google AdWords will place a cookie on your computer. The cookie for the Google Conversion Tracking service. defined when a user clicks on an ad placed on Google. These cookies expire after 30 days and cannot be used for personal identification. If the user visits certain subpages on our website and the cookie has not yet expired, we and Google can detect that the user clicked on the advertisement and was redirected to that page. Each Google AdWords customer receives a different cookie. Therefore, cookies cannot be used to locate AdWords customers through the websites. The information obtained through the use of the cookie is used to create statistics for AdWords customers who have chosen the Conversion Tracking service. The GoogleAds client receives the total number of users who clicked on their ad and were taken to their website. However, they will not receive information that could be used to personally identify users.

If you do not wish to consent to tracking, you can reject the setting of the cookies required for this – for example by setting your browser to generally disable the automatic setting of cookies or by adjusting your browser so that cookies from “googleadservices.com” have been blocked.

Please note that you cannot delete opt-out cookies, as long as you do not want measurement data to be recorded. If you have deleted all cookies from your browser, you will need to reset the corresponding opt-out cookie. For support on the matter click here

10. Embedded videos from YouTube

We may embed videos from YouTube on our website. The provider of the respective plug-in is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit a page with the YouTube plugin, a connection to the YouTube servers will be established. This will tell YouTube which pages you visit. If you are logged in to your YouTube account, YouTube can identify your online behavior with you personally. You can avoid this by disconnecting your YouTube account. If a YouTube video starts playing, the provider will set cookies that collect information about user behavior. If you have deactivated the storage of cookies for the Google advertising program, you also do not need to repeat the same for cookies when you watch videos on YouTube. However, YouTube also stores non-personal usage information in other cookies. If you want to avoid this, you should block the storage of cookies in your browser. You can find information about privacy on YouTube here

11. Connected Social Media (Social Media Plugins)

We may offer you the option of using social media plugins on our website. As a result, these buttons are embedded in the web page as graphics that contain a link to the corresponding web page. Clicking on this graphic will redirect you to the social media provider’s services. Your data will not be sent to the respective provider until then. As long as you do not click on the graphic, there will be no exchange between you and the social media. Information about the collection and use of your data in social networks can be found in the respective data protection policy terms of each social media. We have integrated the following social media buttons on our website:

Facebook Inc. (1601 S. California Ave – Palo Alto, CA 94304, ΗΠΑ).

Linkedin Inc. (2029 Stierlin Court, Mountain View, CA 94043, USA).

Instagram Inc. (181 South Park Street, Suite 2, San Francisco, CA 94107, USA).

12. Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us provide you with the best possible experience when you browse our website and also allows us to improve our website. A cookie is a small text file that a website stores on your computer or mobile device when you visit the website. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to re-enter them whenever you return to the website or navigate from page to page. another. A cookie can be classified according to its lifetime and the domain it belongs to. By lifetime, a cookie is either: a session cookie which is deleted when the user closes the browser, or a persistent cookie which remains on the user’s computer / device for a predetermined period of time. There are generally four reasons why a cookie may be stored on your device when you visit our website.

“Cookies that make the website work properly for you and allow you to make use of the secure online services we provide”.

“Cookies that collect data about the use of the website which is then anonymously used to help us improve our online services”.

“Cookies that remember your preferences and make the website easier to use for you”.

“Cookies placed by third-party services and we use them to improve the information we present online. We have no control over these third-party cookies.”

How to control cookies
Most browsers allow you to control whether or not they accept cookies. Instructions for adjusting cookie settings in some of the most popular browsers are available from these pages:
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari

13. Purpose of processing, legal basis and legitimate interests

The following applies to the above:

Purpose of data processing: Secure operation of the website as well as the possibility of targeted communication with customers.

Legal basis: Article 6(1)(f) GDPR (legitimate interest)

Legitimate interests:

“Ensuring the proper functioning of our website”.

“Optimization of our website”.

“Collection of statistics about the use of our website”.

“Processing for purposes of electronic updating of our activities and services”.

14. Transfer of data to foreign countries

If we process data in other countries (i.e. outside the European Union (EU) or the European Economic Area (EEA), or when using third-party services or transferring data to third parties, this will only be for the purpose of fulfilling contractual or our legal obligations, due to a legal obligation or based on our legitimate interests.In this way, we ensure that your personal data will be processed in accordance with the GDPR based on specific guarantees or due to corresponding contractual obligations including appropriate technical and organizational measures.

15. Data Security

To ensure the security and confidentiality of the personal data we collect and process, we take all reasonable measures to protect the data. We use appropriate technical, organizational and administrative security measures to protect the data we hold in our records against loss, misuse and unauthorized access, disclosure, alteration and destruction.

To protect the security of your data during transmission, we use state-of-the-art encryption technologies (such as SSL) over HTTPS.

Unfortunately, no company or service can guarantee complete security, unauthorized access or use, hardware or software failure and other factors, which may compromise the security of user data at any time.

16. No liability for unavailability

We accept no responsibility for any losses that may arise if the services or products advertised on this website are unavailable.

17. Customer / User Liability

It is your responsibility to ensure that your computer is protected from viruses. We accept no responsibility for any loss of data you may suffer as a result of accessing and receiving information from this website.

18. We do not process children’s data

We do not collect or request personal data from persons under the age of 16. If you are under 16 years of age, please do not attempt to enter or submit personal data about yourself. If we learn that we have collected personal data from a child under the age of 16, we will delete the data immediately.

19. Update of the Data Protection Policy

We reserve the right to update and adapt this data protection policy as often as possible to always comply with applicable legislation or any changes to our services. We are constantly improving our website and services, so we may need to update our data protection policy always in accordance with GDPR, other EU regulations and Greek laws. You can see when this policy was last updated by checking the date at the bottom of this menu on this page.

20. In case of further information or request, please contact us

For any further information or request, please contact us at email: gdpr@skag.gr.

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